Terms of Service

Effective Date: May 14, 2026

Welcome to W9JAM.com.

By accessing or using this website, services, support systems, training sessions, or communications provided through W9JAM.com, you agree to the following terms.

If you do not agree with these terms, please do not use the site or services.

Website Purpose

W9JAM.com provides information, training, technical support, educational content, and related services focused on:

  • Amateur radio
  • Digital Mobile Radio (DMR)
  • Computer technology
  • Networking
  • Technical troubleshooting
  • Related communication technologies

Content provided on this site is intended for informational and educational purposes.

No Guarantees

Technology is unpredictable. Radios are unpredictable. Windows updates occasionally behave like raccoons trapped in a server room.

While I make every reasonable effort to provide accurate information and reliable assistance, I cannot guarantee:

  • Compatibility with every device or system
  • Continuous uptime of services or the website
  • Error-free configurations
  • Specific performance results
  • That a manufacturer will not release firmware that breaks something five minutes after everything was finally working

You are responsible for verifying configurations and backups before making changes to equipment or systems.

User Responsibilities

By using this website or services, you agree:

  • Not to use the site for unlawful purposes
  • Not to abuse contact forms, messaging systems, or support channels
  • Not to attempt unauthorized access to systems or accounts
  • Not to interfere with website operation or security
  • Not to use information provided in violation of FCC regulations or applicable laws

You are solely responsible for how you use any information, codeplugs, configurations, or technical guidance provided through W9JAM.com.

Purchases & Services

If products or paid services are offered through W9JAM.com:

  • Prices may change without notice
  • Availability is not guaranteed
  • Certain services may require appointments or scheduling
  • Custom programming or support services may require customer-provided information or access

Because many services are customized, certain digital services, programming work, or consultation fees may be non-refundable once work has started.

Any refund decisions are made at my discretion and based on the circumstances involved.

SMS Communications

If you choose to opt into SMS communications from W9JAM.com:

  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to unsubscribe
  • Reply HELP for assistance

SMS communications may include:

  • Appointment reminders
  • Support notifications
  • Training updates
  • Service-related communications

Your mobile information will never be sold or shared for third-party marketing purposes.

Intellectual Property

Unless otherwise stated, content on W9JAM.com including:

  • Text
  • Graphics
  • Logos
  • Images
  • Videos
  • Training materials
  • Website design

is owned by Jeremiah Mulford or used with permission.

You may not reproduce, redistribute, or commercially exploit content from this site without permission.

Sharing links to content is encouraged. Copying entire pages and pretending you wrote them while changing three words and a font is less encouraged.

Third-Party Services & Links

This site may contain links to third-party websites, software, manufacturers, or services.

I am not responsible for:

  • Third-party content
  • Third-party privacy practices
  • Product defects
  • Firmware issues
  • Policies or actions of external websites or companies

Use third-party services at your own discretion.

Limitation of Liability

To the maximum extent permitted by law, I shall not be liable for any indirect, incidental, consequential, or special damages resulting from:

  • Use of the website
  • Technical support provided
  • Programming changes
  • Equipment configuration
  • Loss of data
  • Loss of communications
  • Downtime
  • Hardware or software failures

Use of this website and related services is at your own risk.

Privacy

Your use of this website is also governed by the W9JAM.com Privacy Policy.

Changes to These Terms

I may update these Terms of Service occasionally to reflect operational, legal, or technical changes.

Updated versions will be posted on this page with a revised effective date.

Contact Information

Questions regarding these Terms of Service may be directed to:

Jeremiah Mulford – W9JAM
https://w9jam.com
Email: [email protected]